Research & Knowledge Supervisor-DC Law Firm

Skadden is seeking a Research & Knowledge Supervisor to join the Research & Knowledge Services team in the Washington, D.C. office. As a member of Skadden’s professional staff, the Research & Knowledge Supervisor will play an integral role in helping the firm provide high-quality service to clients.

ESSENTIAL FUNCTIONS:

  • Supervises the daily activities of the Washington, DC office R&KS professional staff both in the office and remotely.
  • Provides cost effective research services using databases, print sources, and outside sources.
  • Contributes to development and organization of research materials in the R&KS department.
  • Evaluates new and updated versions of online and print information resources.
  • Perfects research skills using online and print sources, incorporating new technology.
  • Develops information network within and outside the Firm.
  • Monitors requests during off hours and coordinates with professional staff in all offices to complete pending requests.
  • Uses workflow software for the distribution and recording of research and KM requests.
  • Educates attorneys and professional staff about R&KS department services.
  • Conducts department orientation for new and lateral attorneys.
  • Works with Knowledge Strategy Counsel to select, maintain and update content for practice area websites.
  • Keeps attorneys aware of new developments in their practice areas.
  • Coordinates the payment of invoices for products and services for the Washington, DC  R&KS operations. Assists Manager in developing and monitoring the department budget.
  • Ensures current knowledge of Firm policies and practices for professional staff, current knowledge of industry trends, and continued professional development for professional staff.
  • Ensures appropriate professional staffing levels for R&KS department.  Participates in the interviewing, selection and training process for department professional staff on industry-specific and department processes.
  • Recommends and implements changes and improvements in methods and procedures for higher level management.
  • Monitors professional staff time, attendance, and expense reports to ensure accuracy and compliance with Firm policies.
  • Recommends and participates in disciplinary procedures in collaboration with the department Manager and Human Resources.
  • Effectively utilizes the Firm’s performance management process to communicate performance expectations, monitor performance, coach employees, and manage unsatisfactory performance.
  • Effectively addresses and resolves work-related problems and/or conflicts that arise among the department professional staff.
  • Communicates departmental guidelines and procedures.
  • Performs other related duties as assigned.

Qualifications

  • Current knowledge of research and KM best practices, trends and techniques.
  • Thorough understanding of legal, business and related information sources.
  • Expertise using online research systems including: Deal Point Data, Securities Mosaic, ThomsonOne, LexisNexis, Westlaw Edge, Bloomberg Law, Cheetah, Intelligize, Fastcase, PLI, etc.
  • Working knowledge of integrated library systems.
  • Proven ability to use web page authoring tools.
  • Ability to effectively supervise others and employ coaching and problem-solving techniques.
  • Ability to administer Firm policies and procedures.
  • Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems.
  • Flexibility to adjust hours and work the hours necessary to meet operating and business needs.

Experience/Education

  • Master’s Degree in Library Science or an equivalent combination of education and experience.
  • Minimum of six years related experience in a legal or corporate information center with a minimum of two years supervisory or leadership experience.
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