Project Manager/Librarian – Hedgelan Consulting – Beltsville, MD

Primary responsibilities (Include but not limited to):

  • Provide on-site management and leadership of contract for collection maintenance and document delivery services
  • Responsible for contract performance, meeting performance standards, accurate reporting of statistics
  • Supervise seven full-time staff to ensure efficient operation of contract
  • Assess, manage, and improve workflow, adjusting to changes in technology, customer’s priorities, and fluctuating work volumes
  • Liaison with COR and designees
  • Interface with company management and subcontractor regarding staffing, contract performance, and operations issues
  • Coordinate collection management activities with the COR and designees
  • Prepare monthly narrative and statistical reports
  • Search and identify sources for difficult-to-find items in a wide range of disciplines and in all languages
  • Review and resolve interlibrary lending and borrowing problem requests
  • Monitor and report and/or resolve problems with interlibrary loan/document delivery systems
  • Respond to customer emails and phone calls
  • Oversee and review collection maintenance activities such as weeding, rehousing, and re-labeling collection materials

Minimum Education/Experience Requirements:

  • ALA-accredited master’s degree in library or information science
  • Significant experience working in resource sharing/interlibrary loan/document delivery
  • Knowledge of interlibrary loan processes, best practices, and management
  • Experience with library systems (e.g., OCLC WorldShare, Relais, Voyager, etc.)
  • Demonstrated ability to troubleshoot technology, systems, and hardware problems
  • Demonstrated ability to plan, prioritize, coordinate, and implement projects
  • Strong commitment to customer service
  • Excellent organizational, analytical, and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to contribute and collaborate effectively as a member of a team as well as lead a team
  • Knowledge of US copyright law as it applies to library services
  • Supervisory/leadership experience
  • Project management experience

Working Conditions

  • Full-time position requires 40 hours per week
  • Working schedule 8:00 AM – 4:30 PM, Monday-Friday
  • Work performed at a research library in Beltsville, MD
  • No travel required

Employment Requirements:

  • Must be able to pass a criminal background investigation
  • Must successfully complete a pre-employment drug test and comply with all requirements of the company substance abuse policy.

Job Type: Full-time

Experience:

  • Supervising: 2 years (Preferred)
  • Integrated Library System: 2 years (Preferred)
  • Project Management: 2 years (Preferred)

Apply here:  https://www.indeed.com/viewjob?jk=d7c5468a95d203ae

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