Technology Acquisitions Coordinator – Washington College, Chestertown, MD

Washington College invites applications for the position of Technology Acquisitions Administrator. The College seeks an enthusiastic and motivated individual who can handle all technology hardware and software acquisitions requested by Library and Academic Technology. The successful candidate must have experience in all stages of the procurement process and possess experience managing assets and inventory. The Technology Acquisitions Administrator also cultivates relationships with vendors to maximize cost savings on goods, materials, and services. The position manages vendor contracts and accounts and generates reports for financial transactions. The position collaborates with Client Support and Technical Services and is the liaison to the Business Office. They are expected to work Monday through Friday from 8:30- 4:30.

Essential Functions:
Technology Hardware Purchasing:

  • Oversees “purchase-to-pay” methods (i.e., receiving, inspection, receipt confirmation, inventory management, distribution, and accounts payable) for technology-related acquisitions for the campus community.
  • Applies best practices to obtain cost savings on goods, materials, and services.
  • Keeps accurate accounting and bookkeeping records.
  • Ensures compliance with and timely payment of IT hardware maintenance contracts and renewals.
  • Collaborates with the staff in Client Support and Technical Services to ensure technology orders, and proposals meet recommended specifications and quality control standards.
  • Uses the appropriate college solutions (i.e., administrative systems, credit card allocation system, and content management system) to pay invoices, allocate credit card charges and chargebacks to departments

Software Asset Management:

  • Manages software assets throughout all stages of their lifecycle. The goal is to reduce software and support costs by analyzing volume contract agreements and eliminating or reallocating underutilized software licenses and consolidating applications.
  • Ensure ongoing technical support and upgrade protection on selected software by ensuring that maintenance, support and upgrade protection renewals are kept current and paid in a timely manner.
  • Manage contracts and relationships to maximize value and costs for software licensing, maintenance, and service offerings.
  • Manage LAT vendor accounts and relationships.

Additional Responsibilities:

  • Reconciles HelpDesk transactions against official payment batch summary report from the Business Office. Resolves all quality, delivery and billing issues and responds to inquiries from clients and vendors.
  • Assists with monitoring the budget and generates reports for the Chief Academic Technology Officer, the Business Office, and the Office of the Provost. Generate reports for other campus clients, as needed.
  • Supervises and trains student employees to assist with administrative tasks assigned by the position
  • Stays up-to-date on innovation in the technology market
  • Participates in and may oversee special initiatives, as assigned
  • Performs other duties as assigned

Management Responsibilities: The Technology Acquisitions Administrator oversees and facilitates the acquisition process. Only supervisory duties are for assigned student workers.

Education: College degree or equivalent experience is required in technology and business field.

Experience and Background:

  • 3-5 years of experience in a technically oriented, dynamic customer support environment.
  • Working knowledge of bookkeeping.
  • Excellent communication (e.g., verbal, written, and presentation) skills.
  • Possess strong technology skills, including proficiency with the Microsoft Office suite of applications (e.g., Word, Excel, PowerPoint, etc.). Experience with relational databases is desirable. Must have demonstrated experience with two or more of the following operating systems: Windows OS, Mac OS, iOS, and Android systems. Website development experience is beneficial.
  • Demonstrated ability to quickly learn highly technical information and apply the knowledge in a demanding environment.
  • Work independently and in a group setting. Also, it requires the ability to work harmoniously with other employees.

Skills and Abilities:

  • Excellent interpersonal skills, ability to get along well with a diverse community of faculty, staff, and students in a tactful, mature, and flexible manner.
  • Good communications skills.
  • Excellent organizational skills and attention to details.
  • Service-oriented, adaptable, optimistic, highly motivated and cooperative.
  • Exercise good judgment, independent thinking, and creativity as appropriate. The ability to set and achieve goals within a specific time frame is required.
  • Comfortable with performing multifaceted tasks along with the performance of regular duties.
  • Ability and willingness to adapt to an environment of continually changing technology and to acquire new competencies as needed.

Organizational Relationships:

  • Accountable to the Chief Academic Technology Officer.
  • Close working relationships with colleagues in LAT; especially the Client Support and Technical Services group.
  • Advises, consults, and coordinates with Business Office, vendors, and consortia partners.

Application Process:

Please submit a cover letter, resume, and three letters of recommendation to Sharon Sledge, Chief Academic Technology Officer using our online portal. We may request additional materials from candidates whose applications we wish to pursue further. Review of applications begins immediately and continues until the position is filled.

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