Senior Assistant Branch Manager – Children’s Services, Bel Air Branch,

Position Summary:

The Senior Assistant Branch Manager assists with managing the day-to-day operations, activities, and staff of the assigned branch designated as a Level II due to collection size, special collections and services, number of branch staff, and customer traffic. Meets minimum public service hours as defined by Library Administration, providing equal and free access to information, programs, and education.

Essential Duties:

  1. Assists with overall branch management and oversees branch activities and personnel in the absence of the Branch Manager;
  2. Provides reference and readers advisory services to the public;
  3. Ensures appropriate transfer of training and information sharing activities have been developed and implemented for reference staff having attended training or staff development activities;
  4. Assists in the development of branch staff schedules and, in conjunction with the Branch Manager, to meet customer and budgetary needs;
  5. Oversees, plans and implements children’s services;
  6. Oversees special areas in the branch including the Children’s department and Streamworks;
  7. Oversees budgets and purchasing for specific branch departments and line items;
  8. Works the informational desks in the Children’s departments;
  9. Prepares reports as directed;
  10. Provides oversight of special services, departments, collections, and resources;
  11. Provides assistance and training on electronic resources to staff and patrons;
  12. Performs collection maintenance activities, including weeding and assessment; keeping collections up to date; and ordering items;
  13. Takes a leadership role in implementing changes and in fulfilling the goals and objectives of the library;
  14. Provide troubleshooting for any building or staff issues to ensure public and staff safety;
  15. Keeps abreast of new trends and changes within public libraries

Supervision Functions:

  1. Serves as a hiring manager and supervises reference staff, reference substitutes, hourly staff and volunteers as assigned;
  2. Oversees the training of staff and volunteers, as assigned;
  3. Administers the Performance Recognition System (PRS), the library’s performance evaluation system, in accordance with published guidelines;
  4. Approves annual leave and checks and tabulates timesheets for assigned staff;
  5. Prepares monthly reports, meeting agendas, and schedules;
  6. Interprets and implements system-wide policies and procedures;
  7. Ensures staff receive and understand the system and department communications via written or electronic format or in-person meetings;

Standard Functions:

  1. Serves on committees and participates in workshops, seminars, and training as requested;
  2. Notifies Supervisor with suggested ways to improve the efficiency and effectiveness of personnel and procedures and system-wide goals and objectives;
  3. Learns new skills and technologies to retain proficiency in areas of expertise;
  4. Is dependable and punctual;
  5. Maintains a positive, friendly, and cooperative attitude and provides consistent customer service;
  6. Upholds all library policies and procedures as defined in Harford County Public Library’s Policies and Procedures Manual;
  7. Performs other duties as assigned.

Minimum Requirements:

  1. MLS degree from an ALA-accredited institution, required (Note: will consider applicants who will complete such program within six months from date of application.);
  2. Ability to obtain State of Maryland certification as a Professional Librarian within six months of hire;
  3. Three or more years of related professional library experience, including direct information service and training of customers and staff on the use of computers, databases, preferably in public library;
  4. Two or more years of supervisory experience;
  5. Ability to work day, evening, and weekends hours;
  6. Ability to travel to branch/outside locations is required;
  7. Valid drivers license with no more than three points;
  8. Ability to obtain and maintain a favorable criminal background report.

Knowledge, Skills, and Abilities:

  1. Ability to gain advanced knowledge of Harford County Public Library policies and procedures;
  2. Ability to act as a representative of Harford County Public Library to the public;
  3. Extensive knowledge of branch practices and procedures;
  4. Knowledge of customer service principles and practices;
  5. Knowledge of training methods and technologies;
  6. Thorough understanding of the relationship of the facets of children, teens and adult services and the concepts necessary to develop strong cross services relationships;
  7. Expert knowledge of relevant electronic resources, including the Internet and databases;
  8. Knowledge of technology to include 3D printers, robotics, coding, virtual and augmented reality, green screens and relevant software packages;
  9. Ability to engage with customers in a diplomatic and empathetic manner;
  10. Ability to effectively coordinate, supervise, train and communicate with other staff members;
  11. Ability to maintain effective working relationships with other professionals;
  12. Ability to develop and implement programs in children, teens and adult services
  13. Extensive knowledge of modern research techniques;
  14. Ability to keep relevant parties informed of all major issues and programs and to recommend changes as appropriate;
  15. Ability to prepare and maintain accurate records;
  16. Ability to prioritize and multitask;
  17. Ability to operate relevant computer systems, including hardware and software, and office machines;
  18. Ability to be adaptable, flexible and patient with customers and staff;
  19. Strong supervisory and managerial skills;
  20. Strong communication skills, both verbal and written.

Work Environment:

  1. Work requires occasional physical effort in the handling of light materials, up to 30 pounds, in a non-strenuous work environment. For example, set up and takedown of tables, chairs or other equipment for meetings or events, pushing/pulling of library carts;
  2. Environment includes moderate noises (i.e. an office with conversations, photocopiers, and/or computer printers);
  3. Work also involves standing or walking up to 60% of the time;
  4. Requires sitting and use of computer and keyboard for extended periods of time;
  5. Observes safe workplace practices with uncluttered workspace, including office equipment, avoidance of trips and falls, proper lifting techniques, and following fire regulations;
  6. Clarity of vision at 20 inches or less;
  7. Precise hand-eye coordination with the ability to judge distance and space relationships;
  8. Ability to identify and distinguish colors.

Apply here

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