Resource Sharing Technician – Mullen Library (on-campus) – Washington, DC

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Resource Sharing Technician-Night Shift (full-time, 35 hours/week)
University Libraries
Position 101793

Position Summary: The Resource Sharing Technician, Evening is responsible for resource sharing including borrowing, lending and document delivery by Interlibrary Loan (ILL) and Washington Research Library Consortium’s (WRLC) Consortium Loan Services (CLS). The technician also trains Resource Sharing part-time staff. The incumbent is also responsible for patron education and outreach pertaining to resource sharing and collection of statistical data on resource sharing activity. This position reports to the Access Services Librarian.

Essential Responsibilities Include: Manages activities related to resource sharing: coordinates and processes lending, borrowing and document delivery using ILLiad and CLS; regularly reviews and implements policies and procedures for resource sharing; communicates with CLS coordinators in WRLC, interlibrary loan coordinators outside WRLC and members of the CUA community regarding resource sharing; serves on appropriate library, university and WRLC committees. Opens and closes the stacks and the library on a regular basis with other full-time Access Services staff. Able to work flexible schedule. Some weekend hours included. Trains and reviews the quality and quantity of work performed by part-time resource sharing staff. Assists with stacks management, circulation, reserves and other Access Services duties, as needed. Collects resource sharing statistical data and incorporates the data into monthly and annual reports.

*Ability to accommodate evening and flexible scheduling seven days a week 3:30-11:30 pm, Fridays, 2:00-10:00 pm.

Minimum Qualifications: A Bachelor’s Degree with one (1) year library or customer service experience OR one (1) to (2) years related library experience with an Associate’s degree. General knowledge of resource sharing systems. Knowledge of library functions and organization. Knowledge of library of Congress classification system. Excellent online searching skills. Skill in using common computer applications (work process software, spreadsheets, etc.) Skill in communicating effectively with faculty, staff, students, and the public. Skill in the use of ILLiad, Ariel, Odyssey and other library management systems desirable. Ability to search OCLC for bibliographic information. Demonstrated customer service skills. Must have attention to details, ability to collaborate with and motivate staff. Excellent organizational skills the ability to work accurately and efficiently under pressure.

How to apply: forward application, resume, two (2) references and cover letter with salary requirements as an attachment to (salary expectations are considered part of application process): Reference position 101793 in subject line of email. Please do not include photos on resumes and save documents with first/last names. All applicants must be supportive of the mission. Applications close on 2/10/17.

The Catholic University of America
Human Resources, 170 Leahy Hall
620 Michigan Ave, NE
Washington, DC 20064
Fax: (202) 319-5802
Telephone: (202) 319-5050

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