Reference and Education Services Librarian – Hood College – Frederick, MD

Requisition Number 17-0071
Post Date 11/7/2017
Title Reference and Education Services Librarian
City Frederick
State MD
Description Under the general direction of the Senior Reference and Education Services Librarian, the full-time Reference and Education Services Librarian works collaboratively with the Reference and Education Services Team and other library colleagues in providing reference services and research skills instruction for all College constituencies. The Librarian in this position will be able to gauge the needs of students, provide effective research assistance and instruction, and assess the library’s impact on student success; will be able to trouble-shoot technology-related issues; will participate in collection and policy development and outreach activities. Some evening work required. Weekend work may be required on occasion, and the Librarian will be asked to participate in the inclement weather rotation.

General Information

  • Annualized salary for this position is $40,000.00
  • Comprehensive benefit package

Reference Services and Research Skills Instruction (60%)

  • Actively participates in the development and delivery of reference and user education services to students and faculty – in the library, online, and via telephone and e-mail. Provides innovative reference and research services.
  • Works collaboratively with faculty and the Reference/Education Services team to design and deliver information literacy classes and programs; provides formal classroom instruction in various research strategies, and introduces/orients students to various library resources.
  • Participates in the development and production of user guides and other reference aids, including LibGuides.
  • In collaboration with the Reference team, develops and presents workshops, tutorials, and orientations.
  • Represents the library as a member of the Reference Group of the Maryland Interlibrary Consortium.
  • Monitors student workers at the Reference Desk and may assign work as necessary.

Programming, Outreach, and Collection Development (20%)

  • Participates with other reference librarians and the director to evaluate and select print and electronic resources for acquisition.
  • Performs ongoing evaluation of database subscriptions and individual electronic journals to identify changes in content, navigation, and access.
  • Participates actively in outreach efforts and fosters effective collaborative relationships with faculty and staff to increase awareness of library resources and promote and enhance their use.
  • In collaboration with the Reference team, plans educational and cultural programs designed to promote library services and resources.
  • Maintains relationships with customer service representatives to ensure high quality, cost- effective services and products.
  • Develops and offers workshops, tutorials, and information sessions.
  • Participates in college and library committees.

Planning and Policy Development (10%)

  • Participates with other members of the Reference team in consensus decision-making; collaborates with the Reference team in the planning and design of library user surveys.
  • Participates with other members of the Reference team to create annual goals, strategies and assessments for the department.

Technology (10%)

  • Collaborates with the Reference team in the maintenance of the library Website.
  • Participates with other reference librarians to explore emerging technology related to the provision of reference service.
  • May be called upon to troubleshoot minor computer hardware and software problems.

Supervisory Responsibilities

Carries out supervisory responsibilities for directing student workers in accordance with the organization’s policies and applicable laws. Responsibilities may include assigning and directing work, appraising performance, addressing concerns and resolving problems.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with physical disabilities to perform the essential functions.

Education and/or Experience

A Master’s degree from an ALA-accredited program is required. In addition, the Librarian must have the ability to work cooperatively in a team-based environment and have familiarity with library systems. One to two years’ experience in an academic library and experience with classroom instruction and research skills instruction experience is preferred.

Technology Skills

Strong computer proficiency in internet applications and email, Microsoft Office Suite Productivity products (such as Word, Excel & Powerpoint), and office equipment such as fax and phone required. Must have experience trouble-shooting PCs, application software, and office equipment. Good working knowledge of HTML or XML, CSS, and graphics programs. Experience with e-journal management and Blackboard is preferred. Ability to learn new applications quickly including organization-wide information systems and department-specific software applications.

Language Skills

Ability to respond effectively to sensitive inquiries or complaints. Ability to create effective sessions for library research skills teaching. Ability to write reports, to develop a written argument, and to communicate effectively in writing with colleagues, faculty, and students.

Mathematical Skills

Ability to work with and apply mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, currency conversions, and proportions to practical situations. Ability to draw conclusions from data and to make appropriate recommendations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to hypothesize, draw, and support conclusions. Ability to work independently and as a member of a group in developing and executing project plans. Ability to work with theoretical concepts and to apply logic as appropriate.

To Apply

Qualified candidates are invited to apply on-line via our electronic application which requires submission of a cover letter, résumé and three professional references. When saving documents, all document titles related to your application should include your name and the job requisition number. (i.e. c.smith, 17-0071).

The electronic application is found at the end of the job description on the lower right hand side, “Apply On-line“. If you need assistance with the on-line application process, please email or call (301) 696-3592.


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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