Part-Time Substitute Reference Librarian at Loyola Notre Dame Library – Baltimore, Maryland

The Loyola Notre Dame Library is seeking a part-time substitute Reference Librarian.  This individual will work on an as-needed basis, primarily during evening and weekend shifts, under the direction of the Information Literacy Coordinator/PR Librarian. This position is scheduled to work no more than 19.5 hours per week.

Duties and Responsibilities:

  1. Staffs the research/information desk; responds to faculty, student, and staff requests for information in person, via phone, email, or chat.
  2. Assists faculty and students in finding materials and information using print and non-print sources with the online catalog, databases, related software and internet use.
  3. Provides excellent customer service to patrons and establishes good working relationships with colleagues, students and faculty.
  4. Assists Access Services staff with patrons as needed.
  5. Performs other duties as assigned.

Required Qualifications:

  1. ALA accredited master’s degree or a current student enrolled in an ALA accredited master’s degree program
  2. Excellent verbal and written communication skills
  3. Strong interpersonal communication skills
  4. Strong public service orientation
  5. Experience delivering excellent customer service

Preferred Qualifications:

  1. Familiar with the policies, practices, and procedures for academic library help desk service environment and the ability to communicate them to patrons and staff.
  2. Familiar with reference services, practices, and procedures in multiple formats.

The Loyola Notre Dame Library, located in northern Baltimore City, is a member of the University System of Maryland and Affiliated Institutions and serves Loyola University Maryland and Notre Dame of Maryland University. The library serves as an integral part of the campuses by providing information services and resources to support the academic programs and educational concerns of the two institutions. Loyola University Maryland, a member of the Association of Jesuit Colleges and Universities, is recognized for excellence in teaching and learning. Notre Dame of Maryland University is a leader in the education of women and non-traditional students. The Library serves a student population of 6,100 FTE.

Review of applications will begin immediately. Please submit electronically a resume, cover letter, and a list of three (3) work-related references with “Part-Time Substitute Reference Librarian” in the subject line to Jennie Ray, Information Literacy Coordinator/PR Librarian: jbray1@loyola.edu.

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