Outreach Librarian – ICF – Bethesda, MD

Social & Analytic Solutions Group

Health, Research, Informatics and Technology Division

Bethesda, MD

Job Description

ICF assists the National Library of Medicine, Specialized Information Services Division, Outreach and Special Population Brach (OSPB) with a variety of public health communication activities and is looking for an Outreach Librarian to support their digital resources and outreach programs. The Outreach and Special Populations Branch (OSPB) develops resources, trainings and outreach programs for a variety of populations including minorities, health professionals and consumers. The outreach librarian will become familiar with the resources, intended audiences, and project goals and work closely with staff to carry out specific tasks related to development, delivery and evaluation of services.

Primary Duties Include

  • Collect, compile, organize and report monthly, quarterly and annual web and social media metrics for SIS resources and social media accounts
  • Use TeamSite (templated web design environment) to add, edit/update website content,
  • Develop plans, goals, communications strategies and metrics for SIS/OSPB social media feeds including Twitter, Facebook, and Pinterest, among others
  • Monitor, write, review and post on SIS Twitter accounts, GovDelivery, and other tools for promoting SIS resources
  • Participate as a member of the SIS digital communications team
  • Oversee and troubleshoot OSP listserv using GovDelivery
  • Propose new opportunities for digital communication endeavors
  • Enter, edit and maintain SIS projects in the NLM outreach projects database
  • Maintain SIS promotional resources

Additional Duties May Include

  • Locate, evaluate and organize health information for specific population websites
  • Ensure Web documents are Section 508 compliant; experience with section 508 compliance not required, but highly desirable
  • Test training materials and participate in training team activities
  • Attend meetings with potential opportunities to interact with public health professionals, educators, health professionals and librarians

Basic Qualifications

  • Must be a graduate of an accredited MLS program
  • Excellent writing, editing and proofreading skills. Writing sample required.
  • Demonstrated professional experience with social media marketing
  • Demonstrated experience with basic HTML coding and code manipulation
  • Demonstrated experience publishing content to Web sites, use of a content management system (CMS) or templated web design environment preferred
  • Demonstrated experience with Microsoft Office products
  • At least one year of professional level work experience

Preferred Skills / Experience

  • Background in science, public health, allied health, desirable, but not required
  • Experience with section 508 compliance highly desired, but not required
  • Knowledge of NLM informational resources
  • Demonstrated experience with Google Analytics and/or other analytics software
  • Experience delivering trainings and informational presentations

Professional Skills

  • Ability to work within a team environment and contribute to consensus-based decision making
  • Ability to identify, analyze, and solve problems creatively and independently
  • Ability to handle multiple tasks simultaneously and shift priorities as directed
  • Able to efficiently work in fast paced environment with team members
  • Excellent oral and written communication skills
  • Excellent attention to detail
  • Excellent interpersonal skills and ability to work with diverse levels of staff and stakeholders

ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. ICF—together for tomorrow.

About ICF

ICF (NASDAQ:ICFI) is a global consulting and technology services provider with more than 5,000 professionals focused on making big things possible for our clients. We are business analysts, policy specialists, technologists, researchers, digital strategists, social scientists and creatives. Since 1969, government and commercial clients have worked with ICF to overcome their toughest challenges on issues that matter profoundly to their success. Come engage with us at icf.com.

Primary Location

United States-Maryland-Bethesda

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