Library Branch Coordinator – Washington County Free Library – Hagerstown, MD

The Fletcher Branch of the Washington County Free Library located in Hagerstown, MD has an immediate FT opening for a Library Branch Coordinator in the County Services Department.  Includes benefits.  This individual is responsible for administrative leadership in supervising all aspects of 7 Branch Libraries within the Washington County area.  He/She is responsible for developing and maintaining work standards that emphasize customer service, effective communication, and ethical behavior.  He/she will set goals and priorities, develop and monitor reports, administer projects and evaluate personnel and services.  He/She will serve as the primary point person for the branch libraries, oversee the development of new and existing branch staff through training and coaching.  And other duties as assigned.  KSA: BA; strong computer skills a must, excellent oral and written communication skills – flexibility and initiative.  Previous library experience desired.

Applications must be received no later than 5 PM, Tuesday, March 28, 2017.  To apply: please complete and forward an application, cover letter and resume to the Adm. Office,  Washington County Free Library, 100 South Potomac Street,  Hagerstown, MD , M-F, 9-5 at 301-739-3250 or download from website  An EOE.


Address: Washington County Free Library

               Attn: Administration Dept.

               100 South Potomac Street

               Hagerstown, MD 21740

Fax: 301-739-7603


Under the general supervision of the Assistant Director, the Library Branch Coordinator will take a lead role in the integration of library support services within the branch libraries.  The Library Branch Coordinator provides vision, leadership, and management in the integration of technology, research skills and related success functions. This includes the delivery of library material services.


(The following is a list of representative duties. As such, it is not meant to be exclusive. Other duties may be assigned that may reasonably follow and relate to essential tasks. This job description may be modified from time to time as the needs of position change.)

  • Supervises branch staff to include: prioritizing work; conducting performance evaluations; ensuring staff is trained; ensuring employee follow policies and procedures; maintain a healthy and safe working environment.
  • Making hiring, termination and disciplinary recommendations.
  • Directs the activities of the branch locations which may including planning; coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards and/or service offerings; ensures compliance with federal, state, and local laws, regulations, codes, and/or standards.
  • Interpret and implement the WCFL Strategic Plan, polies and procedures
  • Manage branch budget, staffing, facilities, inventory and daily operations at the library level including scheduling, instruction, outreach programs and activities, collection development, public desk services, while coordinating efforts with the Library Director, Assistant Director,  IT, systems Librarians, Circulation Head, Maintenance and other Library Heads to meet deadlines and strands and to provide timely responses to on standard request.
  • Actively participate to develop, align and coordinate implementation of library policies, procedures, standards, and processes for circulation and reference services, library instruction and outreach for each branch library.
  • Provide direct and indirect public services in the areas of reference, circulation, and technical assistance to branch library patrons.
  • Resolve complex, difficult and non-routine questions, problems and complaints.
  • Locate, provide or point out information resources to library branch staff under my supervision.
  • Strong collaborative leadership and project management skills and experience.
  • Ability to view issues from varying perspectives, foster teamwork and stimulate cross-functional collaboration.
  • Other duties as assigned.


Some knowledge of library principles, methods, materials and practices. Extensive knowledge of computer software.  Proficiency in or knowledge of using a variety of computer software applications, especially Excel and Microsoft Word software. High level in interpersonal skills to handle sensitive and confidential situations and documentation.  Knowledge of office administration procedures.  Ability to operate most standard office equipment.  Attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.  Good to excellent spelling grammar and written communication skills.  Excellent telephone and oral communications skills.  Ability to maintain a high level of confidentiality.  


Bachelor’s Degree and three years of progressively responsible library experience, including two years in the assigned functional area; or a combination of education and related experience.

Supervisory experience for a staff of 25.

Clerical, administrative support, customer service or other library-related experience is required.


Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, a personal computer, calculator, copier, and fax machine.  Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, and handling, pushing, and pulling. Pushing and pulling: objects weighing 60-80 pounds, on wheels. Ability to lift up to 50 pounds.



Possession of a valid driver’s license.



Rev. 3/2017

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential tasks.


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