At BCPL, staff members have the opportunity to enrich individual lives and build strong communities by delivering exceptional customer experiences, establishing meaningful partnerships, and creating innovative learning spaces. We seek enthusiastic, open-minded, self-motivated individuals who can work well independently and with others. BCPL circulates over 10 million items and provides library services through its 19 branches, 4 mobile library vehicles, and an extensive outreach network. If you are forward thinking and passionate about public service, consider joining BCPL in this position.
This is a full time position working 40 hours a week. All library branch staff will be required to work evenings, Saturdays and Sundays throughout the year as part of the normal work schedule.
Assists customers in finding answers to a broad range of questions through use of print and on-line resources
Guides customers in selecting appropriate materials for reading/viewing/listening either for personal pleasure or professional development
Assists customers with technology related requests for service including e-reader devices
Develops and maintains a portion of the Library’s collection
Plans and presents library-related programs and outreach services
Serves on teams and committees within the branch and system-wide
As needed, serves as Librarian in Charge by handling customer complaints and resolving facilities issues
Supports innovation by embracing change, being flexible and anticipating customers’ needs
Demonstrates initiative by being a self-starter, rethinking processes, and effectively solving problems
Demonstrates a commitment to teamwork by being an effective communicator and engaging in respectful and productive work relationships
Actively pursues continuous learning by participating in training opportunities and sharing knowledge in the workplace
Bachelor’s degree from an accredited college.
Successful completion of the Library Associates Training Institute (LATI) or an MLS from an ALA accredited school within two years of date of hire
Knowledge of public library services and operations gained through one year of service as a Librarian
Knowledge of print, electronic and online information resources
Ability to establish and maintain relationships with customers, community groups and co-workers of diverse backgrounds
Ability to plan, organize and present a variety of activities and presentations
Demonstrate effective written and verbal communication skills
Ability to stand at a public service desk for lengthy periods of time and move throughout the branch, the ability to bend, lift up to 50 pounds and push or pull a wheeled cart weighing up to 100 pounds
Ability to bend, kneel, crouch and stretch for extended periods of time
A commitment to customer service and the ability to work with people of diverse backgrounds
Willingness and ability to travel throughout the system, work a variety of schedules that include evenings and weekends and accept system-wide transfers
Must pass post-offer background screening
Please Note: This position closes on March 12, 2020.
We offer an excellent benefit package that includes 4 weeks of vacation, sick and personal leave, subsidized healthcare options, pension eligibility, and related benefits.