Provides front line customer support, information services, including legal information services, and outreach services at one assigned customer service area (e.g. children, teens/digital media or adults) to effectively promote legal resources, online services, reading and lifelong learning; assists with collection management including the legal collection; plans, schedules, develops and facilitates programming for one assigned service area at an assigned library; does related work as required.
Henrico County Public Library seeks a Law Librarian I to support Information Services at Tuckahoe Area Library. This posting may be used to fill additional Librarian I positions in various service areas throughout the library system. These positions will provide information services, reader’s advisory, classes and programming, and outreach services to library users and the local community.
Requirements for this position include: experience working with attorneys, county government agencies, including County employees, and general public with court filings and general legal information. experience working with patrons in a library setting; planning and providing programs and outreach; extensive knowledge of Readers Advisory principles, library and information science, and community development as it relates to library service. Demonstrated experience with content creation, computer instruction, customer service, and project management. Ability to write and speak effectively; ability to work as part of a team; ability to resolve difficult interactions with library users; a commitment to continuous learning, and general library service; awareness of and ability to learn new technologies; and strong planning and organizational skills. Knowledge of and use of legal resources including legal databases like Westlaw or LexisNexis. Considerable knowledge of library organization, procedures, and policies; considerable knowledge of reference sources and materials; ability to plan and schedule workloads; ability to establish and maintain effective working relationships with staff and with the general public.
Works closely with supervisory teams to ensure that HCPL and Henrico County standards of customer service are met to ensure smooth operation of the facility. May act as Librarian in Charge in the absence of the Manager or Assistant Manager.
Primary assigned duties include responding accurately to patron needs and inquiries, including legal research for attorneys, judges and citizens to include developing, scheduling and facilitating programming for one assigned service area. Demonstrates sound working knowledge of the principles and practices of library science; sound working knowledge of the programming, resources and best practices for one assigned service area; and sound working knowledge of Library policies and procedures. Primary assigned duties will include one or more public service areas. Work is performed as assigned at locations Countywide with minimal direction from the supervisor and senior staff.
Provides front line customer support and information services including courthouse filings, permit applications, DMV records, Estate Affidavits, and various liens or other legal forms. Additionally provides support in one or more assigned customer service areas (e.g. children, teens, digital media, adults) to effectively promote reading and lifelong learning; maintains broad knowledge of information resources for designated service areas; provides electronic reference/online information services; delivers increasingly complex support to patrons including one-on-one support and readers advisory, sound working knowledge of materials in all formats; develops, schedules promotes, implements, and evaluates fresh, relevant programming that serve the interests and needs of the community, the target audience, and the library; coordinates outside presenters as needed; enters programming in events/ calendar software for necessary approvals; recommends and coordinates marketing with Library’s Community Relations Division; teaches established curricula, which may include computer or digital media classes, surveys participants and reports results to supervisor and other appropriate Library staff; participates in outreach activities including facilitating tours of the Library with a wide variety of visitor groups; participates in community events; facilitates other onsite and community-based outreach activities; assists with collection management by providing patron feedback to the Collection Management Division, selects and deselects appropriate materials for assigned service area and performs other duties in support of assigned service areas such as creating displays and assisting patrons with interlibrary loan requests; serves on committees and special projects as assigned; attends all scheduled meetings and required training and maintains all required certifications; enrolls in and actively participates in the Emerging Leaders Program or other County-sponsored leadership classes; trains Public Services Specialists, volunteers and other Library staff as assigned; handles complex and or sensitive complaints appropriately; in absence of supervisor may perform various building responsibilities, including open and close duties; may serve as the person-in-charge of a service area or a building as needed; performs other duties as assigned. May require the ability to work at various locations within the County.
Master of Library Science (MLS) and law librarian experience or education preferred; OR, any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
- Working nights and weekends (including Sunday hours) is required.
- These positions are part of an approved Career Development Plan (CDP) and offer career development opportunities within the position based on the performance, qualifications and experience of the incumbent.
- Possession of a Librarian’s Certificate issued by the Virginia Board for the Certification of Librarians is required.
- This posting may be used to fill additional Librarian I positions in various service areas (Adults, Teens/Digital Media, or Children’s) at other locations throughout the library system. Please include a cover letter indicating the service area/s (Adults, Teens/Digital Media, or Children’s) for which you would like to be considered.
- A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.
How To Apply
Closing Date: This position closes on Monday, October 14, 2019.
You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal through http://henrico.us/services/jobs or click on the Jobs link in the upper right hand corner of our main County page at http://henrico.us.
Those looking to apply will need to register and create a profile through iRecruitment. Additional details are located in the ‘How to Apply’ section of this posting.