KNOWLEDGE MANAGEMENT ANALYST – Arlington, VA

Insight Policy Research, a dynamic, small research and evaluation organization, is seeking applicants for the position of a knowledge management analyst who have expertise in developing effective content management processes that enhance information sharing across platforms. We are a well-established firm, having provided nationally recognized research and evaluation services to federal, state, and private sector clients for more than 18 years. Our focus is on issues affecting at-risk and vulnerable populations. 

Headquartered in Arlington, VA, we conduct research in the areas of health, education, nutrition, technical assistance, and family support services. We offer outstanding potential for growth as well as competitive salaries and benefits, including telecommuting, in a collegial, family-friendly environment. For more information on the type of work we conduct and our corporate culture, please visit our website: www.insightpolicyresearch.com

Position Summary 

The essential functions of this position include working onsite with other team members in educational program support to the National Institutes of Health (NIH), Office of Extramural Research (OER) in Bethesda, MD. You will support the Division of Communications & Outreach (DCO) by accomplishing the following tasks to include but not limited to (as needed): 

Recommend technology solutions and coordinate activities to implement a Chatbot. 

Work with a team to design, construct, and populate a repository of content to leverage new chatbot functionality. 

Support DCO in developing effective content management processes that enhance information sharing across platforms. 

Advise on the development and use of taxonomies as key metadata elements. 

Establish and implement a strategy for cataloging and tagging existing content. 

Create SOPs and maintenance strategies for upkeep of content management system. 

Advise how best to leverage content re-use across existing sites. 

Education 

Bachelor’s Degree in knowledge management, communications, library sciences, organizational development, or a related field. 

Qualifications 

Ability to obtain a Public Trust. 

Three (3) years of demonstrated experience developing knowledge management and communications portals. 

1901 North Moore Street, Suite 1100, Arlington, VA 22209 • Telephone 703.504.9480 • Fax 703.504.9481 www.insightpolicyresearch.com 

Familiarity with developing an information architecture. 

Familiarity with natural language processing, elastic search, and machine learning. 

Fast learner and proactive. 

Familiarity and experience working with the NIH or other HHS agencies preferred. 

Strong written and verbal communication. 

Strong attention to detail and project organizational skills. 

Comfortable working in a fast-paced environment with ability to effectively manage multiple priorities. 

Contact 

EEO: All candidates will be considered without regard to race, color, religion, sexual orientation, national origin, age, disability, or genetic information. 

Contact: Send resume/curriculum vitae and a writing sample via email or fax to: 

Meg Tucker 

Senior Researcher Insight Policy Research, Inc. 1901 North Moore Street, Suite 1100 Arlington, VA 22209 Email: mtucker@insightpolicyresearch.com Fax: 703.504.9481 

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