Information Desk Support- LAC Federal- Washington, DC

LAC Federal is seeking Information Desk Support personnel for a major health library in the Washington, DC metro area. This is a long term full time (32 hour work week plus 8 hour on Saturday) benefited position.

JOB DESCRIPTION

  • Provide information desk support during the week and on Saturdays from 10am-6pm, unless the Library is closed, for backup desk support of the Library Information Desk.
  • Duties include light circulation responsibilities, reference questions, document delivery support, customer interactions, and answering of phones.

Other duties may include but not limited to:

  • Provide technical support in the development and documentation of studies, analyses, and reports
  • Perform specialized research and technical writing tasks
  • Study and analyze current advances in program practices and documentation and uses this information to formulate, implement, document, and evaluate processes, practice, systems, programs, or technology
  • Provide general input and suggestions for improvement of processes and products for the benefit of the library’s clientele
  • Assist users in formulating search strategies and in locating materials using all available sources and tools
  • Maintain current awareness about new products and sources of relevant materials or information
  • Coordinate with government counterparts when information requests include extensive research

QUALIFICATIONS

  • MLS/MLIS degree from an accredited ALA University
  • Must have experience with acquisition, cataloging of library materials including print, non-print, and electronic media, and providing reference services
  • Some experience in providing bibliographic verification of requests and conducting literature and electronic searches on technical subjects
  • Experience in assisting users in research through the identification and retrieval of library materials through a variety of media, including print collections, online databases, document delivery services, the Internet, and other online catalogs and libraries
  • Staff supervision experience a plus

 

Apply online at: https://goo.gl/WCzD7N

 

LAC Group is an Equal Opportunity/Affirmative Action employer and values diversity in the workforce.

LAC Group is a premier provider of recruiting and consultancy services for information professionals at U.S. and global organizations including fortune 100 companies, law firms, pharmaceutical companies, large academic institutions and prominent government agencies.

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