Head of Technical Services & E-Resources Librarian – Westminster, MD

Job Description:
A regular, full time, 12-month professional position providing leadership for technical services and electronic resources management. This librarian manages the technical service areas of the library, including: Acquisitions, Serials, Cataloging, and Government Documents. Responsible for the maintenance of the Integrated Library System in coordination with the Carroll Library Partnership. Maintains the library website, discovery service, proxy, and related systems. Responsible for the development of electronic resources appropriate to the current and evolving curriculum needs of McDaniel College. Supervises three full-time staff and indirectly supervises student assistants. Participates with other librarians in providing reference, instruction, supporting collection development, liaison to assigned departments, and other duties as assigned. Occasional evening and weekend hours required. This position reports to the Library Director.

Basic Responsibilities:

Manages the Technical Services department.
Provides leadership in collection development.
Performs system administration duties for the Integrated Library System (ILS).
Maintains the library website, discovery service, proxy, and related systems.
Provides reference services.
Provides instruction on the use and interpretation of information resources.
Participates in library collection development.
Participates in professional organizations and takes part in College academic activities.
Participates as a member of the leadership team.
Performs other duties as assigned.
Specific Responsibilities:

Manages the Technical Services department.

Provides leadership and oversight of technical service functions including policy development, implementation and review of procedures related to changes in accepted professional practices.
Supervises staff in the ordering and receiving of books, periodicals and other materials.
Monitors and advises the Library Director on budget expenditures for collections and binding.
Performs or supervises original, complex, and batch cataloging as needed and supervises routine copy catalog processing in all formats and languages, including with contract services.
Oversees the library’s Federal Depository Library Program participation and supervises government documents processing.
Provides oversight for gifts processing including coordinating with donors, developing procedures and policies, evaluation and disposition of donated materials.
Updates and develops profiles for approval plans or new specialized collections (e.g. ebooks, streaming video).
Coordinates technical services projects with other College librarians and staff.
Assumes the responsibility for technical services processing in the absence of staff, including supervision of student employees.
Maintains current skills in all areas of technical services and related technologies.
Provides leadership in collection development.

Manages the library’s electronic resources including e-journals, research and reference databases, e-books, online multimedia databases including sound and streaming video, and other electronic document collections.
Coordinates trials of new resources and vendor demonstrations as needed.
Coordinates and manages the selection, acquisition, payment and activation of electronic resources. including preliminary license review and negotiation in consultation with the Library Director and relevant liaisons.
Manages annual renewal processes including attending programs and representing McDaniel College at consortia meetings and development events.
Investigates and implements new/emerging acquisition models and tools for electronic resources.
Investigates and compares vendor products and offers, establishes and maintains effective vendor relations, negotiates and documents license terms and pricing, and collaborates with consortia partners.
Reviews and analyzes current online collections and provides recommendations for changes.
Maintains awareness and engagement with emerging trends and technologies in electronic resources management, makes recommendations for improvement.
Performs system administration duties for the Integrated Library System (ILS).

Keeps informed of updates and new features of the ILS and works closely with consortia on planning and implementation.
Troubleshoots reported problems and contacts consortia partners or the vendor to resolve issues.
Runs routine loads of records into the system and provides reports and software updates as needed.
Maintains current skills in all areas of the ILS by attending consortia meetings, user group meetings, and related training.
Trains staff on system updates and new features, also provides system orientation for new library staff.
Maintains the library’s website, discovery service, proxy, and related systems.

Maintains the library’s web presence (Springshare), discovery service (EDS), and proxy (EZProxy). Coordinates web and LibGuide development with library staff.
Coordinates with vendors, resource suppliers, and IT regarding system changes, access issues, troubleshooting, and upgrades.
Maintains print and electronic periodical and database information on platforms such as SerialsSolutions, EZProxy, and LibGuides.
Works with faculty to facilitate appropriate linking to materials in multiple formats. Maintains LibGuide related to resource linking.
Provides reference services to the college community and general public.

Assists users in conducting research, finding information and using the library’s resources.
Is a part of the on-call reference rotation.
Provides instruction on the use and interpretation of information resources.

Prepares and delivers class presentations and demonstrations.
Develops instructional material and prepares subject and resource guides in various formats.
Maintains current skills with library instruction techniques and technologies.
Participates in library collection development and liaison services.

Liaises with designated academic departments, coordinating and facilitating the selection of library materials appropriate to the curriculum and the library’s collection development policy.
Develops and maintains LibGuide pages as needed for liaison departments.
Participates in professional organizations and takes part in college academic activities.

Participates in relevant professional organizations.
Attends professional meetings, workshops and presentations.
Participates in College academic activities.
Participates as a member of the library leadership team in order to advance the mission and goals of the Hoover Library.

Serves on library committees and participates in annual planning.
Cross-trains as needed to provide backup support (e.g. basic circulation training).
Supervisor of Record:

Supervisor of record for the positions of Acquisitions Manager, Cataloging Supervisor, Serials & Government Documents Specialist
Develop and maintain job descriptions for assigned positions;
Plan, direct and assign work of assigned staff;
Make hiring and disciplinary decisions;
Provide feedback on performance and approve timesheets.
Performs other duties as assigned.


ALA accredited Master’s Degree in Library or Information Science.
A minimum of three years of progressive experience in library technical services.
Demonstrated supervisory skills and technological expertise.
Experience with web development platforms, CSS, and SQL.
Experience with DDC, LCSH, OCLC and MARC21 formats for bibliographic holdings and authority control, and with Integrated Library Systems.
Knowledge of current and emerging trends, issues, and best practices in e-resources management and assessment.
Strong verbal, written and interpersonal communication skills.
Ability to work in a strongly collaborative environment and fit into the cross-functional nature and close-knit community at a small liberal arts college.
Ability to manage multiple tasks and commitments in an effective and timely manner.
Ability to successfully lead and complete a wide scope of projects. Demonstrated commitment to the use of new information technologies.
Commitment to professional development and service excellence.
Strong analytical, problem-solving and organizational skills with demonstrated ability to provide well-reasoned analysis using appropriate research and data resources; developing reports to support conclusions; and aptitude for detailed work.
Experience developing and delivering curriculum integrated information literacy instruction and providing research assistance in an academic library.

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