At BCPL, staff members have the opportunity to enrich individual lives and build strong communities by delivering exceptional customer experiences, establishing meaningful partnerships, and creating innovative learning spaces. We seek enthusiastic, open-minded, self-motivated individuals who can work well independently and with others. BCPL circulates over 11 million items and provides library services through its 19 branches, 4 mobile library vehicles, and an extensive outreach network. If you are forward thinking and passionate about public service, consider joining BCPL in this position.
This is a full time position, working 40 hours a week with some evenings and weekends.*POSITIONS AVAILABLE AT CATONSVILLE, REISTERSTOWN AND ROSEDALE.*
*APPLICANT MUST INDICATE LOCATION PREFERENCE ON COVER LETTER.*
Works in collaboration with the Branch Manager to set performance expectations and customer service goals for librarian staff.
Actively contributes to the branch management team to ensure that high quality library services and resources are delivered to customers.
Leads staff by modeling the appropriate workplace behaviors and effectively communicating with staff regarding individual and team expectations.
Recruits, trains, supervises and evaluates librarian staff. Accurately assesses staff abilities. Develops staff strengths and coaches staff to improve performance.
Oversees the provision of information service, readers’ advisory service, and programming/outreach services to users of varied ages, cultures and skill levels.
Oversees the development and maintenance of information resources and materials that are used by branch customers.
Demonstrates effective communication and relationship building skills with diverse customers and staff.
Demonstrates commitment to teamwork by engaging in respectful and productive work relationships.
Seeks creative and appropriate solutions to address varying branch and system operational needs.
Embraces productive change and demonstrates flexibility in response to changing community needs.
Exercises good judgment when making decisions and applying policies to workplace issues.
Models continuous learning and holds staff accountable to continued professional development.
In the absence of the Branch Manager, assumes manager duties when necessary.
Bachelor’s degree from an accredited college. Must have an MLS or have completed LATI and be able to complete and MLS within three years of hire.
Comprehensive knowledge of public library operations acquired through four years of progressively responsible work experience as a Librarian and one year of supervisory experience.
Experience using various technologies such as Polaris or a similar ILS, online databases, E-books, iPads, Google Drive and Microsoft applications.
Demonstrate effective written and verbal communication skills.
Ability to stand at a public service desk for lengthy periods of time and move throughout the branch, the ability to bend, lift up to 25 pounds and push or pull a wheeled cart weighing up to 100 pounds.
A commitment to excellent customer service and the ability to work with people of diverse backgrounds.
Willingness and ability to travel throughout the system, work a variety of schedules that include evenings and weekends and accept system-wide transfers.
Must pass a post-offer criminal background screening.
Please Note: This position closes on March 15, 2019.
APPLICANT MUST INDICATE LOCATION PREFERENCE ON COVER LETTER.
We offer an excellent benefit package that includes 4 weeks of vacation, sick and personal leave, subsidized health care options, pension eligibility, and related benefits.