Harford County Public Library (HCPL) is celebrating 70 years of progressive and innovative library service and has been the recipient of The Daily Record’s Innovator of the Year Award 3 years in a row and 7-time Library Journal Star Library. HCPL has eleven branches, one administrative office and two outreach vehicles serving over 180,000 registered borrowers of all ages and has annual circulation of over 3.8 million. The Library is committed to connecting people with information and promoting the love of reading within the community.
Application Period: Posted: December 3, 2018. Closing Date: January 3, 2019.
Work Week: 37.5 hours per week; Work schedule includes day, evening and weekend hours.
Position Summary: Assists with managing the day-to-day operations, activities, and staff of the branch; directly supervises and oversees training for hourly reference staff, including reference substitutes and other hourly staff or volunteers as assigned; provides reference, collection and readers’ advisory services to the public; oversees, plans and implements children, young adult and adult programs; performs other duties as assigned. Meets minimum public service hours as defined by Library Administration.
- Provides reference, collection and readers’ advisory services to the public;
- Ensures appropriate “transfer of training” and information sharing activities have been developed and implemented for reference staff having attended training or staff development activities;
- Assists in the development of branch staff schedules and, in conjunction with the Branch Manager, ensures accurate reflection of assigned reference tasks;
- Oversees, plans and implements children, young adult and adult services as assigned by the Branch Manager;
- Assists with overall branch management and oversees branch activities and personnel in the absence of the manager;
- Prepares reports as directed;
- Provides assistance and training on electronic resources to staff and patrons;
- Performs collection maintenance activities, including weeding and assessment; keeping collections up to date; and ordering items;
- Takes a leadership role in implementing changes and in fulfilling the goals and objectives of the library;
- Supervises hourly reference staff, including reference substitutes, and other hourly staff or volunteers as assigned;
- Oversees the training of staff and volunteers, as assigned;
- Administers the Performance Recognition System (PRS), the library’s performance evaluation system, in accordance with published guidelines;
- Approves annual leave and checks and tabulates timesheets for assigned staff;
- Prepares monthly reports, meeting agendas, and monthly schedules;
- Interprets and implements system wide policies and procedures;
- Schedules and facilitates department/team meetings;
- Ensures staff receive and understand system and department communications via written or electronic format;
- May act as supervisor of team or work group and/or may supervise volunteers.
- Serves on committees and participates in workshops, seminars, and training as requested;
- Represents Library at various outreach activities, as needed;
- Notifies Supervisor with suggested ways to improve the efficiency and effectiveness of personnel and procedures and system-wide goals and objectives;
- Maintains good public relations with the community through contacts with public officials, community leaders, volunteers, Friends of the Library, appropriate school personnel, and the general public;
- Learns new skills and technologies to retain proficiency in areas of expertise;
- Is dependable and punctual;
- Maintains a positive, friendly, and cooperative attitude and provides consistent customer service;
- Upholds all library policies and procedures as defined in Harford County Public Library’s Policies and Procedures Manual;
- Completes time sheet and other necessary forms and reports accurately and in a timely manner;
- Performs other duties as assigned.
In addition to the specific duties and responsibilities of this job, it is the responsibility of every employee to comply with the Harford County Public Library Values statement, customer service guidelines, and all other policies detailed in the Policies and Procedures Manual.
- Masters degree in Library Science or other Master’s degree in an approved library related curriculum from ALA accredited institution. (Note: will consider applicants that will complete such program within six months from date of application.)
- Ability to obtain State of Maryland certification as a Professional Librarian within six months of hire;
- Two years related professional library experience, including direct information service and training of customers and staff on use of computers, databases, preferably in public library;
- Some supervisory experience;
- Ability to work day, evening, and weekends hours.
Knowledge, Skills, and Abilities
- Ability to gain advanced knowledge of Harford County Public Library policies and procedures;
- Ability to act as a representative of Harford County Public Library to the public;
- Extensive knowledge of branch practices and procedures;
- Thorough understanding of the relationship of the facets of children’s, young adult and adult services and the concepts necessary to develop strong cross services relationships;
- Expert knowledge of relevant electronic resources, including the Internet and database retrieval;
- Ability to effectively coordinate, supervise, train and communicate with other staff members;
- Ability to maintain effective working relationships with other professionals;
- Ability to develop and implement programs in children’s, young adult and adult services
- Extensive knowledge of modern research and investigative techniques and procedures;
- Ability to keep relevant parties informed of all major issues and programs and to recommend changes as appropriate;
- Ability to prepare and maintain accurate records;
- Ability to prioritize and multitask;
- Ability to operate relevant computer systems, including hardware and software, and office machines;
- Strong communication skills, both verbal and written.
Reporting Relationship: This position reports to the Manager I – Branch or Manager II – Branch-. Directly supervises para-professional staff. May supervise volunteers.
- Work requires occasional physical effort in handling of materials, up to 30 pounds, in non-strenuous work environment. For example, set up and take down of tables, chairs or other equipment for meetings or events, pushing/pulling of library carts.
- Work also involves standing or walking up to 60% of the time.
- Requires sitting and use of computer and keyboard for extended periods of time.
- Observes safe work place practices with uncluttered workspace, including office equipment, avoidance of trips and falls, proper lifting techniques and following fire regulations.
- Ability to travel to branch/outside locations is required
Employees who work less than 37.5 hours per week are categorized as Non-Exempt for purposes of establishing eligibility for overtime pay under the Fair Labor Standards Act. Compensation for overtime must be in compliance with the Personnel Policies and Procedures Manual, Wage and Hour Law, and the Fair Labor Standards Act.
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. The library administration reserves the right to change, modify, delete, and supplement job duties based on the organizations needs.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
This and all library positions are eligible for system-wide transfer.
Harford County Public Library is an Equal Opportunity Employer.
To apply, visit: