Assistant Branch Administrator – Frederick, MD

This professional management position assists in managing the C. Burr Artz Public Library.   This position directs the work of Adult Services and Maryland Room staff in information and resource management delivery, fosters good communication with staff, public and the library administration; and, assists in developing services that respond to community needs and interests as outlined in FCPL’s strategic plan. Supervision is given to Adult Services and Maryland Room professional and paraprofessional staff; Supervision is received from the Branch Administrator.

Essential Duties and Job Responsibilities

  • Manage the Adult Services department and Maryland Room  to ensure the quality of collections and public service provided by staff
  • Supervise, develop, and evaluate the performance of direct reports; oversee scheduling and workload assignment
  • Train and mentor staff as needed
  • Provide leadership to department staff in setting goals and objectives for fulfilling FCPL’s mission and strategic plan
  • Set expectations for exemplary customer service and train staff to meet them
  • Collaborate with the Branch Administrator to address and support branch and system-wide issues and concerns
  • Work with the Branch Administrator to identify, plan, implement, and evaluate promotional, marketing and outreach activities for communicating the vision and mission of the library.
  • Oversee the development, maintenance, and evaluation of  resources in the Adult Services department and Maryland Room, working with Materials Management
  • Implement and direct merchandising and other strategies for in-house marketing of resources
  • Use current technology to improve personal efficiency, branch efficiency, and delivery of customer service
  • Build relationships and partnerships with community organizations, businesses and leaders for advocacy and financial support
  • Perform Librarian-in-Charge duties to ensure safety and security of patrons, staff and the facility
  • Train the public to efficiently use services and resources provided by the library
  • Participate in interviewing and selection of department staff
  • Interpret library policies and procedures for the public and staff
  • Provide direct public service to patrons at service points
  • Oversee management of the Passport Office
  • Participate on branch and system-wide work teams
  • Maintain professional growth through learning opportunities to maintain Professional Public Certification
  • In the absence of the Branch Administrator III, fulfill the duties and daily responsibilities of that position
  • Actively support the values of Frederick County Public Libraries
  • Perform other duties as required

Qualifications & Requirements:

  • Master of Library Science degree from an American Library Association accredited program
  • Minimum 4 years progressively responsible work experience in a public library, within the last 10 years, with at least 1 year supervising or directing the work of others

OR

  • Bachelor’s degree from an accredited college or university
  • Minimum 6 years of progressively responsible work experience in a public library, within the last 10 years, with at least 1 year supervising or directing the work of others
  • Ability to obtain and maintain Library Associate certification from the MD State Department of Education, plus willingness and ability to attend training sessions as applicable
  • NOTE: A related Master’s degree may substitute for a portion of the professional or para-professional library work experience

KNOWLEDGE / SKILLS / ABILITIES:

  • Working knowledge of modern management theory and practices with demonstrated effective  skills and judgment in public library management and problem solving
  • Effective leadership, flexibility, initiative and the ability to perform well under pressure
  • Ability to effectively handle multiple priorities, assignments and unanticipated emergencies
  • Ability to effectively work  independently, cooperatively, and as part of a team
  • Ability to effectively supervise, direct and evaluate the work of others, including strong and effective training and development skills
  • Ability to provide effective leadership in public library services
  • Knowledge of marketing principles with ability to effectively apply them to a library setting
  • Knowledge of standard computer applications and devices including tablets/mobile
  • Working knowledge of general and specialized reference materials and sources, and the most effective means to access information
  • Ability to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Ability to apply general knowledge to specific questions and use judgment appropriately
  • Strong internal and external customer service ability including ability to exhibit patience, tact and courtesy working collaboratively in a team environment
  • Working knowledge of, and ability to effectively use  social media and other online tools  to promote the library and to gather feedback from the public
  • Ability to effectively create and analyze information, including written, statistical and numeric data
  • Strong and effective spoken and written (English) communication skills, including the ability to effectively represent FCPL in the community through public speaking
  • Ability to effectively build and maintain relationships and partnerships with  community organizations, businesses, government officials and the general public

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

  • While working in this position, the employee is required to frequently sit, walk and reach; and occasionally lift up to 20 pounds and drive
  • While working in this position, the employee is required to constantly work indoors
  • During outreach programs and events the employee is frequently working outdoors; working in hot temperatures (above 100 degrees) working in cold temperatures (below 32 degrees) and walking on uneven ground

Additional Information/Examination Process

  • Ability to provide own transportation to meetings, workshops and branch libraries as needed
  • Available for varied workdays and hours within the FCPL operating schedule

Closing Date: Wednesday, December 5, 2018 – 4:00pm
Salary: $58,548.00 – $70,257.00 Annually
Job Type: Full-Time Library

KIND OF EXAMINATION (may include): 

  1. An evaluation of training and experience
  2. One or more interviews
  3. A pre-employment physical examination and drug test

Apply Online

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